Our products include a limited warranty as outlined below:
Custom Retrofitted Fog Lights & Other Custom-Made Retrofitted Items
All retrofit fog lights and retrofitted products that were hand-crafted by DOCTORdripp are stress-tested and Seal Guaranteed for 90 days after purchase. If your seal fails and you experience fogging and/or failed LED chips, send it back and we will build you a new one. This may or may not include damages from improper or rough installation. If you experience an issue after 90 days, please contact us.
LED Retrofit Lights and Chasing Strips/Tubes/Rings
All retrofit and chasing light LED kits are covered by our 90-day return policy. You may return these lights for any reason. All lights are rigorously tested by our Quality Assurance team as to prevent any DOA instances. Note: our lights require 5V and our provided harnesses convert 12V to 5V. If you use any other harness, do not use 12V directly with these lights. A 25% restocking fee will be charged for return of damaged lights. Please contact us for any issues after 90 days.
Custom-Made Complete Grilles
All grilles are reconditioned, used grilles and may show signs of prior use. Grilles are unique, hand-crafted and are sold as-is but may be returned for any reason within 30 days of purchase, excluding newly damaged items as determined by our Quality Assurance Team. Items that have been damaged during installation or regular use will not be accepted for return.
ALL OTHER PRODUCTS SUCH AS DECALS, VINYL, OR ITEMS NOT LISTED ABOVE ARE SOLD AS-IS AND CANNOT BE RETURNED.
We are very reasonable and are here to help. If you're having an issue outside of the terms of our guarantee, contact us anyways to see what we can do. These terms are mainly here to protect us from fraudulent claims. All claims are ultimately decided by DOCTORdripp.
