FAQ

Most builds ship within 3-5 weeks depending on volume. You'll see real-time updates on the bottom Build Tracker bar once you sign in, and on the dedicated Build Tracker page.

Each product page lists exact compatibility. Headlights are gen-specific (9G or 10G), but most LED strips and DIY components fit any car.

Yes - every kit ships with printed instructions, and DM @sick_66 on Instagram for personalized installer support.

Coverage depends on the product. See our full Satisfaction Guarantee for details.

Custom retrofitted fog lights & other hand-built items: Seal Guaranteed for 90 days. If your seal fails (fogging or failed LED chips), send it back and we will build you a new one. Improper installation may not be covered.

LED retrofit & chasing kits: 90-day return policy for any reason. Lights require 5V - use only our harnesses (12V to 5V). Do not run 12V directly. A 25% restocking fee applies to returns of damaged lights.

Decals, vinyl, and other unlisted items are sold as-is and cannot be returned.

Yes - we ship worldwide. International orders are calculated at checkout based on weight and destination. Customs and duties are the buyer's responsibility.

We are reasonable and here to help. Contact us anyway to see what we can do - these terms mainly protect against fraudulent claims. All claims are ultimately decided by DOCTORdripp.

Stock items can be modified within 24 hours. Custom Built orders enter production immediately - cancellations after Stage 2 (Lights Opened) are not possible. Contact support as soon as possible if you need a change.

Some exclusive merch (decks, hoodies) is gated to verified holders of DOCTORdripp NFTs. Connect your wallet at checkout to unlock those products, or use DOCTORdripp Rewards for holder tools and perks.